I had a bad experience with my first wetsuit, as the internal lining started to come off after just a few sessions. I checked with the shop, and they confirmed it was a rare manufacturing defect. Thankfully, O’Neill’s support team was outstanding — they immediately understood my frustration and replaced the faulty suit without hesitation.
For the short time I used the suit here in Victoria, I can genuinely say I’d never felt such comfort and performance in the water. It’s incredibly warm — it honestly feels more like a 3/2 than a 4/3 — and the fit and flexibility are top-notch.
I’ve used many O’Neill wetsuits over the years, but this was my first time going for a premium model. Despite the initial hiccup, I’m really glad I did. The product and the service both exceeded expectations. Absolutely worth the money. I still need to try the replacement suit, fingers crossed crossed it was just a one off problem😀