Delivery
Shipping Costs
- Orders over $100 receive FREE SHIPPING
- Orders under $100 incur a flat rate of $9.95
Orders are shipped to NZ from our Sydney Warehouse. Orders under NZD$1000 do not attract GST or Duty, however orders above NZD$1000 usually do. This is to be taken as advice only as rules and regulations can change without us knowing. Any customs/duty/gst charges are the responsibility of the customer, not O'Neill.
Same Day Shipping
Place your order before 4pm (NZ time) on weekdays and it will ship the same day. Orders placed on weekends or public holidays ship the next business day. During busy promotional periods, dispatch may take slightly longer due to high volume.
Delivery Timeframes
NZ Orders are shipped from Sydney, once they leave our warehouse:
- 4-10 business days for New Zealand
Delivery timeframes are estimates only. While we aim for the lower end of these guides, delays can occur. We are not responsible for late deliveries or any related loss or damage.
Track & Receive Your Order
You’ll receive tracking details by email once your order ships. If you provided a mobile number, you’ll also get a text on the day your parcel is out for delivery.
If you’re not home, the driver will leave a card with instructions.
New Zealand orders are shipped with Australia Post.
